CAREER
current openings
- Experience: 0-5 Yrs
- Salary: ₹ Not disclosed
- Location: Mumbai
Responsibilities and Duties:
- Patient Assistance: Help international patients navigate their medical travel journey, from appointments to accommodations.
- Information Provider: Offer detailed information on medical procedures, facilities, and travel logistics.
- Customer Inquiries: Address patient queries about treatment, costs, insurance, and visas.
- Itinerary Management: Create and manage patient schedules in alignment with their treatment plan.
- Language Support: Provide interpretation services for non-English speaking patients.
- Medical Records: Assist patients in organizing their medical documents.
- Billing and Financial Coordination: Guide patients through billing, insurance, and payment processes.
- Patient Advocacy: Act as a liaison between patients and healthcare providers.
- Crisis Management: Handle emergencies or unexpected issues during a patient’s travel.
- Feedback Collection: Gather patient feedback for improvement.
- Compliance: Ensure all interactions adhere to legal and regulatory requirements.
Qualifications and skills
- Education: High school diploma or equivalent, or a relevant bachelor’s degree.
- Medical Knowledge: Basic understanding of medical terminology and processes.
- Language Skills: Proficiency in English and additional languages.
- Communication Skills: Strong written and verbal communication abilities.
- Empathy: Ability to empathize with patient needs and concerns.
- Problem-Solving Skills: Skill in addressing patient issues.
- Interpersonal Skills: Strong ability to build trust with patients.
- Cultural Sensitivity: Understanding diverse cultural norms.
- Customer-Focused Attitude: Dedication to exceptional patient service.
- Computer Proficiency: Familiarity with CRM software and office applications.
- Attention to Detail: Accurate record-keeping and scheduling.
- Adaptability: Ability to handle changing circumstances in medical travel.
5+ Days Ago
- Experience: 0-5 Yrs
- Salary: ₹ Not disclosed
- Location: Mumbai
Responsibilities and duties
- Financial Planning: Develop and manage the company’s financial plans and budgets.
- Financial Reporting: Prepare and present financial reports to company stakeholders.
- Revenue Management: Oversee revenue streams and financial transactions.
- Expense Control: Monitor and control company expenses to ensure cost efficiency.
- Tax Compliance: Ensure compliance with tax regulations and prepare tax returns.
- Auditing: Coordinate internal and external audits of financial records.
- Cash Flow Management: Manage cash flow to meet operational needs.
- Financial Analysis: Analyze financial data to make informed business decisions.
- Financial Risk Management: Identify and mitigate financial risks.
- Financial Strategy: Develop financial strategies to support company growth.
- Vendor and Supplier Payments: Manage payments to healthcare providers and vendors.
- Investment Management: Oversee company investments and assets.
- Financial Compliance: Ensure financial operations adhere to regulatory requirements.
- Team Supervision: Manage and lead the finance and accounting team.
- Financial Record Keeping: Maintain accurate and organized financial records.
Qualifications and skills
- Education: Bachelor’s degree in finance, accounting, or a related field.
- Certification: Professional accounting certification (e.g., CPA, CMA) may be required.
- Experience: Several years of experience in financial management and accounting roles.
- Industry Knowledge: Understanding of healthcare and medical tourism financial dynamics.
- Financial Software: Proficiency in financial software and tools.
- Analytical Skills: Strong analytical and problem-solving abilities.
- Regulatory Compliance: Knowledge of financial regulations and compliance.
- Communication Skills: Effective communication with team and stakeholders.
- Leadership: Ability to lead and manage a finance and accounting team.
- Attention to Detail: Meticulous record-keeping and financial analysis.
- Strategic Thinking: Ability to develop and execute financial strategies.
- Adaptability: Capability to adjust financial plans as needed.
- Ethical Conduct: High ethical standards in financial management.
- Risk Management: Skill in identifying and managing financial risks.
- Tax Expertise: Knowledge of tax regulations and compliance.
5+ Days Ago
- Experience: 0-5 Yrs
- Salary: ₹ Not disclosed
- Location: Mumbai
Responsibilities and Duties:
- Recruitment: Manage the recruitment process, including job posting, screening, and interviewing.
- Onboarding: Oversee the onboarding of new employees, ensuring a smooth transition.
- Training and Development: Plan and facilitate training programs for staff.
- Policy Development: Create and enforce HR policies and procedures.
- Employee Relations: Handle employee grievances and conflicts, fostering a positive work environment.
- Performance Management: Implement performance evaluation processes.
- Compensation and Benefits: Administer employee compensation and benefits programs.
- Legal Compliance: Ensure HR practices comply with labour laws and regulations.
- HR Strategy: Develop and execute HR strategies to support company goals.
- Health and Safety: Promote workplace health and safety practices.
- Talent Retention: Develop retention strategies to keep skilled employees.
- Workforce Planning: Forecast staffing needs and plan accordingly.
- Diversity and Inclusion: Promote diversity and inclusion in the workplace.
- Conflict Resolution: Mediate and resolve workplace disputes.
- Records Management: Maintain employee records and documentation.
Qualifications and skills
- Education: Bachelor’s or master’s degree in HR management or related field.
- Experience: Several years of HR management experience, preferably in healthcare or tourism.
- Certification: Professional HR certifications (e.g., SHRM, HRCI) may be required.
- Regulatory Knowledge: Familiarity with labor laws and regulations.
- Communication Skills: Effective communication with employees and management.
- Leadership: Ability to lead and manage HR staff.
- Problem-Solving: Strong problem-solving and conflict resolution skills.
- Strategic Thinking: Ability to align HR strategies with company objectives.
- Adaptability: Flexibility to respond to changing HR needs.
- Ethical Conduct: High ethical standards in HR management.
- Employee Relations: Skill in fostering positive employee relationships.
- Training Expertise: Knowledge of training and development techniques.
- Compensation Knowledge: Understanding of compensation and benefits practices.
- Onboarding Skills: Ability to facilitate effective onboarding.
- Organizational Skills: Effective management of HR processes and documentation.
7 Days Ago
- Experience: 1-4 Yrs
- Salary: ₹ Not disclosed
- Location: Mumbai
Responsibilities and duties
- Language Interpretation: Provide accurate and clear interpretation between patients and medical staff during appointments and procedures.
- Cultural Bridging: Help patients understand medical instructions and cultural norms.
- Medical Terminology: Be proficient in medical terminology in both the source and target languages.
- Confidentiality: Maintain strict confidentiality regarding patient information.
- Interpretation Modes: Offer interpretation in various modes (e.g., consecutive, simultaneous).
- Quality Control: Ensure high-quality interpretation to prevent miscommunication.
- Communication Assistance: Assist with communication between patients and healthcare providers to enhance care.
- Document Translation: Translate medical documents, forms, and reports as needed.
- Emergency Response: Be available for emergency situations requiring immediate interpretation.
- Cultural Sensitivity: Recognize and respect cultural differences and sensitivities.
Qualifications and skills
- Language Proficiency: Fluency in at least two languages, including the source language (patient’s language) and the target language (healthcare provider’s language).
- Certification: Certification in medical interpretation is often required or preferred.
- Medical Knowledge: Familiarity with medical terminology and procedures is a significant advantage.
- Ethical Standards: High ethical standards and confidentiality practices.
- Communication Skills: Strong communication skills in both languages.
- Interpretation Techniques: Mastery of various interpretation modes and techniques.
- Cultural Competency: Understanding of cultural norms and sensitivities.
- Adaptability: Ability to adapt to different medical specialties and patient needs.
- Technical Proficiency: Familiarity with interpretation equipment and technology.
- Emergency Response: Availability and readiness for urgent interpretation needs.
1 Days Ago
- Experience: 1-6 Yrs
- Salary: ₹ Not disclosed
- Location: Mumbai
Responsibilities and Duties
● Credential Verification: Verify the qualifications, licenses, and certifications of healthcare providers in the network.
● Documentation Review: Review and maintain accurate provider credentialing documentation.
● Compliance Monitoring: Ensure healthcare providers meet and maintain regulatory and industry standards.
● Provider Liaison: Communicate with providers to gather necessary credentialing information.
● Application Processing: Manage the credentialing application process for new providers.
● Re-Credentialing: Conduct periodic re-credentialing of healthcare providers to ensure continued compliance.
● Database Maintenance: Maintain a secure and up-to-date provider credentialing database.
● Report Generation: Generate reports on provider credentials for internal and external stakeholders.
● Regulatory Compliance: Stay informed about changing regulations and standards affecting medical credentialing.
● Quality Assurance: Ensure high standards for healthcare provider qualifications and performance.
Qualifications and skills
● Education: Bachelor’s degree in healthcare administration or related field.
● Experience: Several years of experience in medical credentialing or healthcare administration.
● Certification: Certification from a recognized credentialing organization is often required.
● Regulatory Knowledge: Familiarity with medical credentialing regulations and standards.
● Attention to Detail: Meticulous record-keeping and review of documentation.
● Communication Skills: Effective communication with healthcare providers and team members.
● Database Management: Proficiency in database and record-keeping software.
● Analytical Skills: Ability to assess and evaluate healthcare provider credentials.
● Organizational Skills: Effective management of credentialing processes and documents.
● Adaptability: Ability to respond to changing regulatory requirements and industry standards
4 days Ago
- Experience: 1-6 Yrs
- Salary: ₹ Not disclosed
- Location: Mumbai
Responsibilities and duties
● Patient Coordination: Coordinate all aspects of a patient’s medical travel journey, from initial inquiry to post-treatment follow-up.
● Appointment Scheduling: Schedule medical appointments, tests, and procedures for patients.
● Travel Arrangements: Assist with travel logistics, including flights, accommodation, and transportation.
● Medical Records: Organize and maintain patient medical records and documentation.
● Cultural Liaison: Act as a bridge between patients and healthcare providers, helping patients understand medical procedures and cultural nuances.
● Cost Estimation: Provide patients with detailed cost estimates for medical treatments and travel expenses.
● Language Assistance: Offer language interpretation and translation services when necessary.
● Emergency Support: Be available to handle unexpected medical or travel emergencies.
● Post-Treatment Care: Ensure patients receive post-treatment care and follow-up, including rehabilitation or recovery assistance.
● Patient Advocacy: Advocate for patient needs and ensure their concerns are addressed.
Qualifications and skills
● Education: A bachelor’s degree in healthcare administration, nursing, or a related field may be preferred.
● Experience: Experience in healthcare coordination, patient advocacy, or medical tourism is valuable.
● Communication Skills: Strong communication and interpersonal skills.
● Cultural Competency: Awareness of and sensitivity to cultural differences.
● Attention to Detail: Meticulous in managing appointments and patient information.
● Language Proficiency: Fluency in the patient’s language and English or the language of healthcare providers.
● Customer Service: Dedication to providing exceptional customer service and support.
● Adaptability: Ability to respond to changing circumstances and patient needs.
● Emergency Response: Readiness to handle medical or travel emergencies.
● Problem-Solving: Strong problem-solving skills to address patient issues and concerns.
2 Days ago
- Experience: 1-6 Yrs
- Salary: ₹ Not disclosed
- Location: Mumbai
Responsibilities and Duties
- Patient Liaison: Serves as the main point of contact for international patients seeking medical treatment.
- Medical Appointment Scheduling: Coordinate and schedule medical appointments, surgeries, and treatments.
- Travel Arrangements: Assist with travel logistics, including flights, accommodations, and transportation.
- Documentation Assistance: Help patients gather and organize medical records and travel documents.
- Cultural Guidance: Provide information on cultural norms and expectations in the destination country.
- Cost Estimates: Offer detailed cost estimates for medical procedures and travel expenses.
- Language Interpretation: Provide language interpretation and translation services as needed.
- Post-Treatment Support: Ensure patients receive appropriate post-treatment care and follow-up.
- Insurance Coordination: Assist with insurance claims and coordination of medical billing.
- Emergency Response: Be available to handle unexpected medical or travel emergencies.
Qualifications and skills
- Education: A bachelor’s degree in healthcare administration, tourism, or a related field may be preferred.
- Experience: Experience in healthcare coordination, medical tourism, or customer service is valuable.
- Communication Skills: Strong communication and interpersonal skills.
- Cultural Competency: Awareness of and sensitivity to cultural differences.
- Attention to Detail: Meticulous in managing appointments, patient information, and travel logistics.
- Language Proficiency: Fluency in the patient’s language and English or the language of healthcare providers.
- Customer Service: Dedication to providing exceptional customer service and support.
- Adaptability: Ability to respond to changing circumstances and patient needs.
- Emergency Response: Readiness to handle medical or travel emergencies.
- Problem-solving: Strong problem-solving skills to address patient issues and concerns.
6 Days Ago
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